UPDATED:
2024-09-10
1. What does this Privacy Notice tell you?
2. Who is responsible for your Personal Data (“adidas Joint
Controllers”)?
3. How do you exercise your rights for your Personal Data?
3.1. Access your personal data
3.3. Delete your account and all Personal Data connected to your
email address.
3.4. Make sure your Personal Data are correct
3.5. Unsubscribe from our email and targeted marketing messages
3.6. Restrict how we use your Personal Data
3.11. File a complaint with your local data protection supervisory
authority
3.12. Using Third-Party Tools to Exercise Your Individual Rights
4. What Personal Data do we collect and use (“Categories of
Personal Data”)?
5. WHY AND HOW YOUR PERSONAL DATA IS COLLECTED AND USED BY
ADIDAS?
5.1.a. “REQUIRED” – site functionality and business operation
5.1.b. “FUNCTIONAL” – website improvement and performance
5.1.c. “MARKETING” – website improvement and performance
5.2. Operate adidas Online Shop and adidas Platforms
5.2.a. Site Operation and App Operation
5.2.b. Domain and Network Security and User Authentication
5.2.d. Sales of adidas Products - Online and Off-Line Order
5.2.e. Enrichment and Improvement of your Digital Shopping
Experience
5.2.f. Payment Fraud Detection
5.2.h. Electronic Delivery Tracking
5.2.i. Business Operational Analytics
5.2.k. Infinite Play Programme Resell Participation
5.3. Display Targeted Advertisements and Send Individualised
Marketing Messages
5.3.a. Personalised Marketing Messages Via Email (Newsletter
Sign-Up)
5.3.b. Personalised Marketing Messages Via Email (Via Existing
Contract)
5.3.c. Targeted Messages On 3rd-Party Advertising Platforms
5.3.d. User-Generated Content (UGC) Acquisition From Social Media
5.3.e. Push Notifications (In-App Communication)
5.3.f. Push Notification on Mobile Devices Based on Your Current
Location
5.4. Administer adidas Membership Programmes and Organise Events
and Activities
5.4.a. adiClub Membership Administration
5.4.b. Sweepstakes and Competitions Participation
5.4.c. Private Event Registration
5.4.d. Open Event Registration
5.5. Improve and Develop adidas Brand Products and Services
5.5.a. Product Research and Development
5.6. Comply with Legal Obligations
5.6.b. Evidence – Contract Dispute and/or Legal Compliance
6. Recipients of your Personal Data
7. What does adidas do when we transfer your Personal Data
outside of the EU/EEA?
8. How do we secure your Personal Data?
1. What does this Privacy Notice tell you?
This
Privacy Notice (“Notice”) provides necessary information required by the EU
General Data Protection Regulation (“GDPR”) on how adidas (“adidas”, “we”,
“us”) collects and uses information about you that is provided by you directly
and indirectly or others. When the information allows us to identify you as an
individual independent from others, it’s called “personal data” under the
GDPR.
Additionally,
you should also read any privacy notices displayed when you provide personal
data to us as they provide details of the specific scenario which may not be
covered by this Notice.
If
you access any of our platforms by using a Virtual Private Network (also known
as “VPN”) to interact with us – including making purchases - in a country that
is not your current or residential country where GDPR is the governing privacy
law, please read the privacy notice displayed at that specific platform or
portal to understand how the responsible entities, our affiliated brands and
adidas subsidiaries at that country use and protect your Personal Data as local
national requirements may be different from the GDPR.
We
will routinely review the content of this Notice and make minor adjustments and
corrections as necessary. As required by law, when we make any significant
changes that would have an impact on your rights and your Personal Data, we
will announce these changes in advance, and make sure you are informed of these
changes, which may require us to send you an email announcement.
2. Who is responsible for your Personal Data (“adidas Joint Controllers”)?
For
the purposes described in this Notice and compliance with local privacy laws
and the GDPR, the following adidas entities are responsible:
adidas AG - Adi-Dassler Str. 1, 91074
Herzogenaurach, Germany (”adidas AG”)
adidas (UK)
Limited– Pepper Road,
Hazel Grove, The adidas Centre, Stockport, Cheshire, SK7 5SA, England (“adidas
UK”)
Also,
for the purposes of:
§ Sales of adidas products –
online and off-line order
§ Product research and
development
The
adidas entities below are responsible for your Personal Data:
adidas AG
adidas UK
adidas
International Trading AG
- Am Platz 1b, Root D4, Luzern, 6039, Switzerland
They
are known as the adidas “Joint Controllers” under the GDPR and local privacy
laws. They are jointly responsible for determining why (“Purpose”), how
(“Processing”), and if (“Lawful Basis”) we use your Personal Data. In this
Notice, we call them “Responsible Entities” to make it easier for you to
understand.
adidas
AG handles your requests to exercise your rights with respect to your personal
data (as described in this notice). You contact any of the responsible entities
with your requests.
adidas
AG also handles any data security incident and lead the cooperation and
communication with data protection authorities. Our lead authority is the
Bavarian State Office for Data Protection Supervision located in Ansbach,
Germany.
For some scenarios described in this Notice, there may be other adidas and/or non-adidas entities also responsible for using your Personal Data, please refer to the specific scenario for more information.
3. How do you exercise your rights for your Personal Data?
You
have all the rights described below for all your Personal Data provided to
Responsible Entities, please read and follow the instructions to exercise your
rights in a timely manner. If a non-adidas company is independently responsible
for your Personal Data, you will need to contact and read the privacy notice of
the non-adidas company to exercise your rights with them. Your request cannot
be processed if we cannot verify your identity. We may ask for additional
verification questions if we have reasonable doubts about your identity to
protect all our consumers’ Personal Data and rights.
If
you have any general questions or require immediate assistance and support
concerning your rights or how we use your Personal Data, please contact our
Customer Service team. You can find their contact information and channels by
clicking on this link https://adidas.com/help.
3.1. Access your personal data
3.2.
Obtain
a machine-readable, portable copy of your personal data which you can share
with another Company
3.3.
Delete
your account and all Personal Data connected to your email address.
To access your Personal Data and
information about how adidas collects and uses your Personal Data, obtain a
machine-readable, portable copy of your file, or to delete your Personal Data,
please use our self-service tool by following the instructions below. Your
email address is required as we cannot otherwise identify you and execute your
request.
If you need help, please contact our
Customer Service team: (https://adidas.com/help).
ADIDAS WEBSITE:
Step 1
Scroll to the bottom of the page, and click on “Data settings”.
Step 2
Select one of the following options: 1) “Send me my data”; or 2) “Send me my machine readable data”; or 3) or “Delete my data & account”.
Step 3
Enter
your Last Name and Email address that you have provided to adidas – if the
Last Name and email address does not match the information we have on file,
your request will be rejected. You can contact our local Customer Service team (https://adidas.com/help) if you need help.
Step 4
Check
your email and follow instructions we provided in the email to verify your
email address – please note that your request will not be processed if you
do not verify your email address, and the request will be deleted after 30
days.
Step 5
Check your email again within 30 days and click on the link to retrieve your file you requested OR get confirmation for your data deletion.
Step 6
Repeat Steps 1- 5 if you wish to execute another request.
ADIDAS APP & CONFIRMED APP
Step 1
Go to “SETTINGS”.
Step 2
Click on “MANAGE ACCOUNT”.
Step 3
Select one of the following options: 1) “Send me my data”; or 2) “Send me my machine-readable data”; or 3) or “Delete my data & account”.
Step 4
Enter
your Last Name and Email address that you have provided to adidas – please
note these fields are pre-populated.
Step 5
Check
your email and follow instructions we provided in the email to verify your
email address – please note that your request will not be processed if you
do not verify your email address, and the request will be deleted after 30
days.
Step 6
Check your email again within 30 days and click on the link to retrieve your file you requested OR get confirmation for your data deletion.
RUNTASTIC.COM
Step 1
Log in to Runtastic.com.
Step 2
Click "Home”.
Step 3
Click “Account & Data” on the left-hand side of the screen.
Step 4
Select one of the following options: 1) “EXPORT DATA”; or 2) “REQUEST DELETION” on the right-hand side of the screen.
Step 5
Check your email and follow instructions we provided in the email. Please note that your request will not be processed if you did not verify your email address, and the request will be deleted after 30 days. If you haven’t verified your email yet, you can request a new confirmation link by clicking "Send a new confirmation email" on Runtastic.com.
Step 6
Check your email again within 30 days and click on the link to retrieve your file you requested OR get confirmation for your data deletion.
Step 7
Repeat Steps 1- 6 if you wish to execute another request.
To view and get a copy of your
order/transactional information before and/or after your order has been
delivered:
WEBSITE
Step 1
Scroll to the top of the page, and click on “order tracker”.
Step 2
Enter
the Order Number and the Email address that you have used to make the purchase
– if you have purchased from different adidas sites, you will need to repeat
this procedure on all sites to access the order that you placed on that
particular site. You can contact our local
Customer Service team (https://adidas.com/help) if you need help.
Step 3
Click
“Go”.
Step 4
View
the order matching the Order Number and Email address directly from the
website.
ADIDAS APP & CONFIRMED APP
Step 1
Go to “SETTINGS”.
Step 2
Click
on “ORDERS”.
Step 3
View all orders made with your current profile based on the specific country/location setting.
Step 4
Repeat Step 1- 3 order made under other country/location settings.
To delete your order/transactional information
You may request to have this information deleted, which will restrict your access to the information. However, the information will be archived and kept on file for 10 years to comply with legal and contractual requirements. Please refer to our “Sales of adidas Products - Online and Off-Line Order” section for more information.
Please note that the standard
processing time via our self-service tool is one month. Depending on the
complexity of your demand and the number of other requests we are currently
processing, our processing time may be extended for two additional months for
the following reasons: 1) we cannot successfully identify you using your email
and/or other identifier, and may be unable to process your request at all;
and/or 2) you do not or cannot use our self-service tool and require further
assistance; and/or 3) you request your response to be provided by means other
than e-mail.
In addition, please refer to the
details provided in this privacy notice to have information about: a) why we
have your Personal Data; b) what categories of data we have; c) what we do with
your Personal Data; d) who has access to your Personal Data (and where they
are); e) where your Personal Data might be transferred to; f) how long we are
keeping your Personal Data; g) if you didn’t provide your Personal Data
directly to us, how did we get them; h) your rights under applicable laws and
the possibility to restrict processing; i) if we use your Personal Data for any
automated decision-making; and j) in some cases, you have the right to know how
our automated decision-making works, if the decision significantly affects you.
3.4.
Make
sure your Personal Data are correct
Please
contact Customer Service (https://adidas.com/help) to make any changes to
your information, and access your account at adidas to make changes directly.
3.5.
UNSUBSCRIBE
FROM OUR EMAIL AND TARGETED MARKETING MESSAGES
Account via adidas Website:
1. Log
into your account.
2. Go
to 'Your Preferences'.
3. Update
your preferences and click 'Save'.
Web via https://www.runtastic.com/:
1. Log
into your account.
2. Click
the drop-down menu next to your avatar and go to "Privacy Settings".
3. Deselect
marketing communications.
Within the Marketing Email:
1. Click
'Unsubscribe' at the bottom of the newsletter or marketing email that
you want to unsubscribe from.
2. Check
the confirmation box to unsubscribe.
3. Click
'Update Preferences'.
You will then be unsubscribed from the
newsletter or marketing email. It can take up to 72 hours for your request to
be processed, so you may still receive newsletters or marketing emails during
this time after you submitted your request.
adidas app, CONFIRMED app:
Push Notifications:
1. Go
to your profile via the bottom navigation bar
2. From
there go to Settings at the top
3. Simply
deselect push notifications
adidas Running:
1. Go
to your profile via the bottom navigation bar.
2. From
there go to Settings at the top and choose "Privacy".
3. Now
you can easily deactivate the "Stay informed" slider.
If you need help, or if your request to
unsubscribe failed, please contact our customer service (https://adidas.com/help) to report the failure and request for your email address to be
removed and unsubscribed from the adidas email marketing list.
3.6.
Restrict
how we use your Personal Data
3.8.
Object
when we process your Personal Data based on “Legitimate Interest” (including
unsubscribing from our direct marketing messages)
3.9.
Challenge
a decision generated solely by automated decision-making process without human
intervention
Please
contact our Customer Service team (https://adidas.com/help) for general support. You
can find their contact details under the “ASK CUSTOMER SERVICE” section via
HELP.
3.11.
File
a complaint with your local data protection supervisory authority
You
have the right to file a complaint with the local authority if you are not
happy with how we have handled any of your rights listed above.
We
invite you to first share and discuss your concerns and complaints about how we
handle your individual rights and use your Personal Data with our Privacy team
and our Data Protection Officer by writing to our adidas Privacy Compliance
Query and Complaint Inbox (dataprotection@adidas.com) so we can promptly
address, and hopefully resolve your concerns and complaints.
3.12. Using Third-Party Tools to Exercise Your Individual Rights
We understand that there are tools, apps, solutions, and websites operated by
non-adidas companies which help you exercise your individual rights. Depending
on the design of these tools, we may need to contact you directly still to
verify your identity before we can process your requests via 3rd-party
solutions. We can’t process your request unless we have verified your identity
and have no concern that you are the person who the personal data actually
identifies. We can’t and don’t upload any files to 3rd-party portals
as that is a serious data security risk to adidas systems and infrastructure,
and it could consequently lead to a significant data breach incident.
Therefore, even
when you made a request using a 3rd-party tool, we may still request
that you use our automated solution or contact our customer service by
following the instructions above for our website or adidas apps in
order to verify your identity, and ensure your request is processed in a timely
and secure manner.
If
you are not clear about any of the rights listed here, please consult your
local authority about your Personal Data rights under the law and to best
understand what these rights mean.
4. What Personal Data do we collect and use (“Categories of Personal Data”)?
Most
of the time, you give us your Personal Data for specific purposes. However,
sometimes, this Personal Data may also be used for other purposes if we have
the right or your permission (“Lawful Basis”) to do so. Also, we may use your
Personal Data from other companies or sources for some purposes, if it is
legally allowed. Please see the Categories of Personal Data below to help you
understand how we uses your Personal Data. The Categories include Personal Data
you provided directly and indirectly to adidas Joint Controllers.
§ Identity Information
Any
information that identifies you as an individual, living person. This includes:
name [first, last, initials], Date of Birth, e-mail address, phone number,
unique consumer identifier number (including your Membership member ID, or ID
from any adidas Platform), nickname, password, social media identifiers and
handles, your device fingerprint (including your browser fingerprint), gift
card codes that are assigned to you, and the IP address of your browser.
§ Contact Information
Any
information we can use to contact you. This may include: your phone number,
shipping and billing address, e-mail address, Messenger ID, social media
handle, any other communication channel you have used to contact us for more
information.
§ Payment, Purchase and Transaction Information
Any
information we use to complete or in relation to your purchase record and
invoice. This may include: your payment information (credit card details, or
bank details, or payment platform details), payment risk profile (provided to
us by our payment risk solution), shopping cart details (your ordered items),
delivery details, shipping and billing address, customer order number, purchase
history with adidas, receipt number, transaction ID, invoice ID, retail store
transaction ID, purchase value, order confirmation number, order tracking
number.
§ Measurements
Any
information we can use to make sure your gear fits. This may include: shoe
size, clothes size, height, weight, chest, waist, hip, inseam, body shape,
heel-toe measurement.
§ Location Information
Any
information we can use to know or guess where you are, real time or otherwise.
This may include: your residential location, current log-in location [IP
address], real-time device location information via device sensors and signals,
GPS location (if you wish to share us, for example through your mobile device
settings), or information that helps us guess where you may be such as the
specific adidas site you have visited that might give us clues about where you
are, or when you “check-in” to an event or website on a social media page
indicating location and if it is shared with us.
§ Membership Administration Information
Any information related to your adiClub
membership. This includes: acquisition source ID (where you signed up to our
membership), your membership country, adiClub Member ID, date you became a
member, store ID (if you signed up in a retail store including a franchised
store), membership points, engagement history, rewards history, membership
vouchers assigned to you.
§ Behavioural and Preference Information
Any
information which indicates your preference whether explicitly – if provided by
you – or inferred. This may include: activity preference (sports), event
participation information, exercise plans, in-store digital interactions,
site/brand preference, language preference, product and product attributes
preferences, store location preferences, your shopping history (all items in
shopping carts), Wishlist items, any “preference” details you provided to us in
your profile and Platform setting, any information you provide to us when you
interact with our communities such as
adidas Runners, participate in events or campaigns as a trainer, team member, a
participant or as a promotor of our events.
§ Browsing Information
Any
information on. your browsing behaviour. This may include: browser name, IP
address (including hashed IP address), clickstream data, data and time of site
visits, time remained on site, pages visited, and the links you have clicked in
our marketing messages or website , the referral URL that brought you to our
site.
§ Mobile Device Information
Any
information related to your mobile device. This may include: device EUI, device
ID, device fingerprint, IP/Wifi Information, operating system, data stored on
device when access is granted, log information when access to device (such as
camera) is granted.
§ Social Media Interaction and Activity
Any
information about you we obtain through different social media channels such as
Facebook, Instagram, Google, etc., when we use these channels for advertising,
analytics purposes or to enrich your profile with adidas. This may include: any
social media information that is publicly available such as your social media
handles, social media interactions and public postings, your “Likes” and other
reactions, your social media connections, your photos that are public, or those
you send to us by mentioning us or following our social media posts by using
“handles” or “hashtags”, comments or messages you shared with us publicly or
privately on social media platforms. Also, we may be able to obtain information
indirectly from social media companies (Facebook, Google, etc.) when we
advertise on these platforms, which may include your participation and
membership on particular topics and/or groups, your profile settings and
preference, your behaviour on different platforms owned by the same company. .
§ Correspondence
Any
correspondence you have with Customer Service teams, and/or our employees and
personnel. This may include: written correspondence with us (email or post or
messages to our platforms), and voice recording made by Customer Service when
we have the right to do so.
§ Image and Recording
Any
image, voice or video recordings we have captured or obtained where you may be
identified. This may include: CCTV footages, photos taken in our retail stores
and/or at events, video recordings made during events or specific interactions,
voice recording made during events or interactions (excluding correspondence
with Customer Service), any images you share with us through social media.
§ Fitness Activity Information
Any
information connected to your fitness activity which you track using our
Platforms (including adidas Running). This may include: activity type,
distance, exercise duration, exercise routine (start and finish time), fitness
score, pace, space utilisation data, speed.
§ Health Information
Any
information that relates to your health or vitals such as your body mass index
(BMI), heartbeat per minute, or information of any disability. This is used
only when you have allowed us to use it – with your consent - for specific
reasons and purposes.
§ Personal Opinion
Any
opinion you share with us that indicate your point of view and comments. This
may include when you provide us feedback and review rating our service or
products, or if you participate in any product research and development
discussions.
5. WHY AND HOW YOUR PERSONAL DATA IS COLLECTED AND USED BY ADIDAS?
In
this section, we provide information and answers to the following:
PURPOSES - Why do we collect and use your Personal Data?
PROCESSING - What do we do with your Personal Data?
LEGAL BASIS - Why the purpose is allowed and necessary?
CATEGORIES OF PERSONAL DATA -
What kind of Personal Data do we need to collect and use for the specific
purpose?
Specifically, these are the Categories of Personal you may or may
not have given to us for this specific purpose, but we either have it on file,
or have obtained it from a different source for a different purpose, and we
know it is connected to you.
RETENTION PERIOD - How long do we keep your Personal Data for the specific purpose?
CATEGORIES OF RECIPIENTS - With whom (types of service providers or companies) do we share your Personal Data to achieve the purpose?
5.1. “COOKIES” NOTICE: Installing Cookies, Pixels, Tags, and other Technologies on Your Browser to Collect Your Device Information and Track Your Activities on Ours and Other Platforms
PROCESSING
When
you visit the adidas site, we store data collectors such as cookies, tags,
pixels, tag containers, beacons, among others, in your browser to obtain
certain information about your current browsing session. These technologies are
often referred to as “Cookies” collectively by other websites. Cookies also
enable our website to remember your actions and preferences (such as login,
language, font size and other display preferences) over a period, so you don’t
have to keep re-entering them whenever you come back to the site or browse from
one page to another. We use Cookies for different purposes, which also mean
they have different legal bases. Please review the information below to
understand how we use different types of Cookies to fulfil different purposes.
Managing Cookies In Your Browser
You
can change your browser settings to delete or prevent certain cookies from
being stored on your computer or mobile device without your explicit consent.
The ‘help’ section in your browser should provide information on how to manage
your cookie settings.
Alternatively,
you can select the “Logging out from all my devices” option in your
account section.
Most browsers allow
you to manage how cookies are set and used as you’re browsing, and to clear
cookies and browsing data.
Find
out how this works for your browser here:
Internet Explorer:
https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox:
http://support.mozilla.com/en-US/kb/Cookies
Google Chrome:
http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Safari: http://support.apple.com/kb/PH5042
Opera:
http://www.opera.com/browser/tutorials/security/privacy/
Adobe
(flash cookies): http://www.adobe.com/privacy/policies/flash-player.html
Google
Chrome App:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DAndroid&hl=en
These
websites will also help you understand more about how Cookie-based advertising
works and how you can manage your Cookie Settings:
http://www.aboutads.info/choices
http://www.youronlinechoices.eu/
Network
Advertising Initiative opt-out page: http://optout.networkadvertising.org/?c=1
You
can learn more about the laws governing the use of “Cookies” here:
http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm
5.1.a. “REQUIRED” – site functionality and business operation
We
use “Required Cookies” to operate our site. This includes storing a unique
identifier to manage and identify you as a unique visitor to our site, to
provide a consistent and accurate service to you. This includes making sure
that we remember the products you have placed in your cart, or your language
preferences. Without these Cookies, you will not be able to view our site
properly.
Specifically,
they allow us to do the following:
§ Site Diagnostics and
Analytics
The technology is used to collect information about how visitors use the site/app. For example, which pages visitors go to most often, and if they get error messages from web pages.
§ Site Security Maintenance
The technology is used to ensure site and user security. For example, session timed-out for security reasons.
§ Routing
The technology is used to route customers to specific versions/applications of a service, such as might be used during a technical migration.
§ Site Loading
The technology is used to allow the site to load. Without this technology, the site will simply not load, and individuals may get an error message when attempting to load the site.
§ User-Requested Multi-Session
Log-In
The technology is explicitly requested by the user to remember their user ID’s or stay logged in more than one session.
§ User Identification and
Authentication
The technology is used for user identification and authentication purposes: for example, to manage and pass security tokens to different services within a website to identify the visitor’s status (e.g. logged in or not).
§ Essential Functions Enabler
The technology is essential to enable a user to move around the site/app and use its features. For example, shopping baskets and e-billing: for example, it is used to remember user entered text, or make size selection, or add purchases to "carts" or navigate the user back to the previous page or a different location on the site/app.
§ A/B Testing – Design
The technology is used for design testing purposes. Testing variations of design, typically using A/B or multivariate testing, to ensure a consistent look and feel is maintained for the user of the site in the current and subsequent sessions.
§ Non-Marketing Site/App Business Analytics
The technology is used for business analytics relating to non-marketing activities on the website (such as performance of products). For example, Web analytics — where the data collected is limited to the website operator’s use only, for managing the performance and design of the site/app.
LEGAL
BASIS
Necessary
for Website Operations
CATEGORIES
OF PERSONAL DATA
Browsing Information
Mobile Device Information
Location information: this is collected through observing your browsing behaviour
RETENTION
PERIOD
Browsing
Session
Duration
of the browsing session whilst you access the website or continue your session
which lasts for as long as your browsing session does not expire.
Anytime
You
can manually delete these cookies by deleting them by following instructions
provided by the browser you use in browser setting.
Tealium
[utag_main]:
We use Tealium [utag_main] to comply with the retention period set for
each Cookie. If you manually delete or block or in any way restrict our use of
[utag_main], the Cookies may be stored in your browser longer than the intended
retention period specified in this Notice.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers
5.1.b. “FUNCTIONAL” – website improvement and performance
We
use “Functional Cookies” to continuously improve our website performance.
Specifically,
they allow us to do the following:
§ Non-Marketing Site/App Business Analytics
The technology is used for business analytics relating to non-marketing activities on the website (such as performance of products). For example, Web analytics — where the data collected is limited to the website operator’s use only, for managing the performance and design of the site/app.
LEGAL
BASIS
Consent
CATEGORIES
OF PERSONAL DATA
Identity Information (when available to adidas)
Browsing Information
Mobile Device Information
Location information: this is collected through observing your browsing behaviour
RETENTION
PERIOD
Browsing
Session up to 24 months.
Anytime
You
can manually delete these cookies by deleting them by following instructions
provided by the browser you use in browser setting.
Tealium
[COOKIE ID]:
We use Tealium [COOKIE ID] to comply with the retention period set for
each Cookie. If you manually delete or block or in any way restrict our use of
[INSERT TEALIUM COOKIE ID], the Cookies may be stored in your browser than the
intended retention period specified in this Notice.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers
Business Consulting Service Providers
Data Analytics Solution Providers
5.1.c. “MARKETING” – website improvement and performance
We use
“Marketing Cookies” provided by our advertising partners to make sure our
advertising messages are shown to you at the right time and the right place.
These Cookies are persistent but time-limited cookies. These Cookies contain a
unique key to distinguish individual users’ browsing habits. We also use these
Cookies to limit the number of times a user sees a particular ad on a website
and to measure the effectiveness of a particular campaign. The identifier
stored by these Cookies are provided by our partners. We cannot use the same
identifier in our own systems.
Specifically,
they allow us to do the following:
§ 3rd-Party Advertising
the technology is used to share your data collected with third-party (non-adidas) advertising platforms and publishers. For example: sharing information with our partners like facebook so that we can use the data for our ads on facebook – not so facebook can use it for other advertisers or data sellers, etc.
§ Behaviour Tracking
The technology is used to collect your device data, and related web browsing behaviour (e.g. clickstream).
§ Marketing Performance
Analytics
The technology is used for tracking a consumer’s behaviour on the site or app for the purposes of improving the performance of our marketing activities.
§ Marketing Precision
Analytics
The technology is used to analyse consumer behaviour and preference for more accurate targeted, personalised ads and digital messages, and other marketing ROIs. For example, Ad response rates — where the data is used exclusively for calculating response rates (click-through rates) to improve the effectiveness of advertising purchased on a site external to the destination website.
§ RTB - Real Time Bidding
The technology enables real time bidding (“RTB”).
§ Cross Device Tracking
We use Google Analytics to collect consumer device data, and related web browsing behaviour across devices (e.g. mobile phone / tablet / computer) wherever you can be identified with the same identifier (device ID or Consumer Identifier), for instance by tracking consumers who browse products on our site from a phone, and later return to complete purchases from a tablet or laptop. We do so to improve the effectiveness of our different marketing channels.
LEGAL
BASIS
Consent
CATEGORIES
OF PERSONAL DATA
Identity Information (when available to adidas)
Browsing Information
Mobile Device Information
Location information: this is collected through observing your browsing behaviour
Membership Information (when available to adidas)
Behavioural and Preference Information (if available to adidas)
Browsing Session up to 24 months.
Anytime: you can manually delete these cookies by deleting them by
following instructions provided by the browser you use in browser setting.
Tealium [COOKIE ID]: We use Tealium [COOKIE
ID] to comply with the retention period set for each Cookie. If you
manually delete or block or in any way restrict our use of [INSERT TEALIUM
COOKIE ID], the Cookies may be stored in your browser than the intended
retention period specified in this Notice.
CATEGORIES OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers
Business Consulting Service Providers
Data Analytics Solution Providers
Advertising Agency Partners
Social Media Platforms
Targeted Marketing Service Providers
5.2. Operate adidas Online Shop and adidas Platforms
5.2.a. Site Operation and App Operation
PROCESSING
We
screen all traffic to our sites and apps, and analyse data that is received by
our servers to: a) run the sites that are connected to our domain and apps, b)
fix bugs to make sure the layout and design are displayed properly, and c) fix
bugs to make sure the sites and the apps function properly, and d) to monitor
compliance with our Terms and Conditions.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Identity
Information
Contact
Information
Browsing
Information
Mobile Device
Information
RETENTION
PERIOD
Browsing
Session
We
need your data for as long as you are on the site. We keep it for the duration
of your browsing session.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers
5.2.b. Domain and Network Security and User Authentication
PROCESSING
To
protect our domains, detect unusual activities, and prevent security threats
and protect our site-visitors from unauthorised accesses (such as hackers), we
screen all traffic to our sites, and authenticate user log-in information using
tokens to verify the details you provide to us and compare it with other
available information, such us the credentials you have provided directly to us
or other platforms (such as Runtastic or Facebook) or information that is
available in the public domain to ensure only “authorised” users have access to
our sites.
reCAPTCHA
We
use reCaptcha operated by Google on our websites and apps to authenticate user
identity and secure our platforms from malicious software (or known as a “bot”)
that might engage in abusive activities on our platforms. reCAPTCHA works by
collecting information about your hardware, and software (for example, device
and application data) This data is shared with Google for analysis. Data
captured by reCAPTCHA is also subject to the Google Privacy Policy and Terms of
Use.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Identity
Information
Contact
Information
Browsing
Information
Mobile Device
Information
RETENTION
PERIOD
Browsing
Session
We
need your data for as long as you are on the site. We keep it for the duration
of your browsing session.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers
PROCESSING
If
you select to be logged in persistently, you do not have to log in every time
you visit the adidas website for up to 30 days. Your personal data will be used
by the adidas website to show your personal information: Your email will be
used during checkout journey to let you know the
email that will be used for the order confirmation, your first name will be used for personalization and your unique
identifier may be used for Frontend Analytics. Please note that no consent
status will be stored.
This
basic profile information will be stored for up to 30 days in the browser that
was used for the login within an access token. The access token is a HTTP only
cookie. The token is valid for 20 minutes if the ‘keep me logged in’
functionality was selected. After the expiration of the token it is no longer
possible to access personal information so the logged in session is over. For
persistent login we additionally store a refresh token in the browser which can
be used to refresh the access token within a 30 days period and extend the
logged in session that way. If this refresh token is missing (if you have not
selected persistent login or cookies were cleared) the access token cannot be
refreshed. Hence, your session cannot be extended, and you will not be logged
in anymore.
Please
note: If you chose
persistent log-in, your personal address details may be exposed to an
unauthorised third party if you forget to log-out from persistent log-in from a
publicly accessible device.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Identity information
Contact information
RETENTION
PERIOD
The
information will retain in your browser for up to 30 days. You can delete the data
yourself by clearing your cookies from your browser or by selecting the
“Logging out from all my devices” option in your account section.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Site Administration Support Providers
5.2.d. Sales of adidas Products - Online and Off-Line Order
PROCESSING
To
process your online and/or in-app orders, provide you with different payment
options, create a smooth check-out process for you, make sure your payment is
received, comply with the requirements under our Terms and Conditions (3.
Purchase Terms) (for selling you the products) including invoice processing,
delivery, personalisation services, exchanges and refunds, click and collect.
Your order cannot be completed if our payment fraud detection solutions flag
your transaction as suspicious and potentially fraudulent. Please note the payment fraud detection
system is an automated decision-making process. It is required to allow us to
conclude the contract with you. You have the right to request a human review of
this decision, and challenge the decision.
LEGAL
BASIS
Performance
of Contract
Legitimate
Interest
Legal
Obligation
CATEGORIES
OF PERSONAL DATA
Identity
information
Contact
information
Location
information
Measurements
Payment, Purchase and Transaction Information
Correspondence
Browsing
Information
Mobile Device
Information
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
Duration
of contract and statutory limitation period (10 years). We need to keep the
information in case of any legal disputes concerning the contract.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Selling Partners (where applicable)
Manufacturing Providers
Delivery Service Providers
Payment Risk Solution Providers
Payment Processing Providers
IT Cloud Solution Providers
5.2.e. Enrichment and Improvement of your Digital Shopping Experience
PROCESSING
When
you shop at various adidas digital shopping platforms (adidas website, and
adidas app), we collect your Personal Data to enrich and improve your shopping,
browsing and check-out experience. This may include helping you find the right
size, helping you visualise how a product will look on you via our digital
platforms, or when you engage with platforms for any specific experience we
make available through our digital platforms directly or via our digital
devices in retail stores.
§ PROFILING (PERSONALISATION)
We create a profile about you by consolidating all the information you provided to us directly or indirectly. This allows us to establish a personalised interaction with you that is based on our past interaction, and other information we can use to infer your likes and dislikes. When you log in or visit our e-shop using an email address that is on file, we can then display items specifically picked for you based on your profile.
§ Data
Enrichment
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or
indirectly from you across digital media or offline, the feedback you provide
to us, your interaction and communication with us through our various platforms
and communication channels.
§ Improve
data models
We use data
science and your profile and personal data to create data models that can help
us improve the logic in our analytics activities that give us more insight
about your comments and feedback, your interactions, preference and needs in
our products and services. We will compare the data model we created using your
profile with other similar consumer profiles and categories to further predict
and analyse your preference.
§ SIZE RECOMMENDATION
To
help you find the best size that fits your measurements best, we use size
recommendation widgets on our app and website. The widget will recommend you
the appropriate size for a certain adidas product by using machine-learning
algorithms. The widget will combine the measurements you provided to us with
adidas product information, your shopping cart details and shopping history (if
they are available to us) to recommend you the most appropriate size for a
certain adidas product. The size recommendations are provided by a third-party
provider.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Measurements
Behavioural and Preference Information
Payment, Purchase and Transaction Information
RETENTION
PERIOD
As
long as you do not delete your data.
CATEGORIES
OF RECIPIENTS
Size Recommendation Providers
§ AUGMENTED REALITY TRY-ON
EXPERIENCE AND VISUAL SEARCH
On our apps we give you the possibility to use your device camera for different purposes: to see how certain adidas products would fit you through augmented reality (AR) functionality, and to search by image for adidas products. To this purpose, we implement on our apps third-parties software development kits (SDKs). We will ask for your permission before you use your camera to try this feature. We will not store any photos and videos from your device camera. We will then analyse how you use the AR feature to improve our user experience design to make sure you will continue interact with us on our applications.
§ AI Shopping Assistant
When you choose to use the AI Shopping
Assistant widget, any information you provide in the widget will be processed
by artificial intelligence technology to help you find the shoe you are looking
for. We do not require any personal data to help you find the product; however,
your BROWSING INFORMATION will be processed for internal performance (of the
widget and customer care) optimisation purposes. Information provided in the
widget is not stored with your membership profile (if applicable).
LEGAL
BASIS
Legitimate
Interest
Consent
(AI Shopping Assistant)
CATEGORIES
OF PERSONAL DATA
Measurements
Behavioural and Preference Information
AI
Shopping Assistant: Browsing Information Only
RETENTION
PERIOD
As
long as you do not delete your data.
AI
Shopping Assistant: 14 Days
CATEGORIES
OF RECIPIENTS
Augmented Reality Services Providers
Visual Search Providers
§ AI Shopping Assistant
When you choose to use the AI Shopping
Assistant, any information you provide in the widget will be processed by
artificial intelligence technology to help you find the shoe you are looking
for. We do not require any personal data to help you find the product; however,
your BROWSING INFORMATION will be processed for internal performance (of the
widget and customer care) optimisation purposes. Information provided in the
widget is not stored with your membership profile (if applicable).
5.2.f. Payment Fraud Detection
PROCESSING
We
collect your IP address, device, browser, connection and behavioural data as
soon as you visit adidas sites by using our Payment Risk Solution (“PRS”)
Provider’s Javascript SDK (note: SDK stands for “Software Development Kit”).
This data will be tagged with user ID generated by the PRS Provider (“PRS ID”)
and stored on the PRS Provider’s server. If you do not purchase anything during
your browsing session, the data will be stored in the Provider’s server for up
to one year. However, it will not be used for any decisioning algorithm or
model.
If
you decide to purchase something during your browsing session, information you
provide to us during the checkout process, including your: Identity
Information, Contact Information, Payment, Purchase and Transaction Information
(including partial credit card details) will also be disclosed to the PRS
Provider through an API (API stands for “Application Programming Interface”).
This data will be tagged with the same PRS ID as the other information
collected during your browsing session. All data with the same PRS ID will be
processed by our PRS Provider’s machine learning models and return with a
transaction recommendation. The recommendation is rendered in real-time;
however, adidas can manually review and override any automated recommendation
provided by the PRS solution.
The
information collected by our PRS Provider will also be used to train the PRS
Provider’s machine learning model and algorithm and used to provide
recommendations to PRS Provider’s other clients.
LEGAL
BASIS
Performance
of Contract
Legitimate
Interest: of adidas as well as other PSR Providers’ clients to detect and
prevent payment fraud
CATEGORIES
OF PERSONAL DATA
Identity information
Contact information
Payment, Purchase and Transaction Information
Browsing Information
Mobile Device Information
RETENTION
PERIOD
All
Categories of Personal Data of Consumers purchased from adidas during the browsing
session: stored by the PRS Provider for the duration of contractual period with
adidas
Browsing
Information of Consumers who did not purchase during the browsing session:
stored by the PRS Provider for 2 weeks (up to 1 year in exceptional cases)
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Payment Risk Solution Providers
Payment Processing Providers
IT Cloud Solution Providers
PROCESSING
Once
you have successfully placed an order, we use your contact details (home and/or
shipping address) and other Payment, Purchase and Transaction Information to
deliver the products you purchased to you.
LEGAL
BASIS
Performance
of Contract
CATEGORIES
OF PERSONAL DATA
Identity information: Name
Contact information: Shipping Address
RETENTION
PERIOD
Duration
of contract and statutory limitation period. We need to keep the information in
case of any legal disputes concerning the contract.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Service Providers
IT Cloud Solution Providers
5.2.h. Electronic Delivery Tracking
PROCESSING
This
service is provided by our Delivery Service Providers, and is subject to availability
by the Delivery Service Provider servicing your delivery address. Depending on
the delivery service provider, you may have the option to track your delivery
using services provided directly by our delivery partners. This service is
provided on the basis of our consumers’ legitimate interest so they can
organise receipt of their parcels. However, with some service providers, this
may only be possible with your consent. The service is hosted on the Delivery
Partner’s platform. You should read their Privacy Notice for the processing of
your Personal Data for this purpose.
LEGAL
BASIS
Legitimate
Interest / and where applicable, Consent
CATEGORIES
OF PERSONAL DATA
Identity information: email address
Contact information: phone number
Any other information you may directly and voluntarily provide to the Delivery Partner
RETENTION
PERIOD
As
determined by our Delivery Partner.
CATEGORIES
OF RECIPIENTS
Delivery Service Providers
5.2.i. Business Operational Analytics
PROCESSING
We
need to know how we do as a business. This is in the interest of our
shareholders, our board members, our employees, and our partners, as well as
our consumers. We create data models for different analytical purposes, and
analyse using these data models to understand how our products are selling in
different markets, what are the popular features of our products, what worked
and what didn’t in terms of our marketing and advertising campaigns, our
product designs and distribution strategy, our website design and overall user
experience, so we can establish, implement, and evaluate our business strategy.
This
includes, for example, analysing data to understand how users browse our site
and use the app to improve our user experience design to make sure you will
continue to purchase our products and interact with us on our sites and
applications.
We
remove any identity information that would directly identify you (for example,
your name and email address), and use only our internal unique identifier IP
address to minimise any possible privacy risks to you.
§ PROFILING (PERSONALISATION)
We create a
profile about you by consolidating all the information you provided to us
directly or indirectly. This allows us to establish a personalised interaction
with you that is based on our past interaction, and other information we can
use to infer your likes and dislikes. When you log in or visit our e-shop using
an email address that is on file, we can then display items specifically picked
for you based on your profile.
§ DATA
ENRICHMENT
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or indirectly from you across
digital media or offline, the feedback you provide to us, your interaction and
communication with us through our various platforms and communication channels.
§ IMPROVE
DATA MODELS
We use data
science and your profile and personal data to create data models that can help
us improve the logic in our analytics activities that give us more insight
about your comments and feedback, your interactions, preference and needs in
our products and services. We will compare the data model we created using your
profile with other similar consumer profiles and categories to further predict
and analyse your preference.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Identity information: Unique Consumer Identifier (only)
Measurements
Behavioural and Preference Information
Location Information
Payment, Purchase and Transaction Information
Fitness Activity Information
Browsing
Information
Mobile Device
Information
Correspondence
Social Media Interaction and Activity
Personal Opinion
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
When
using analytics services provided by the vendors identified above, we are
required to retain data for the period specified by these vendors. You can find
the retention period indicated by the vendors here:
Adobe
Analytics: 36 months
(https://marketing.adobe.com/resources/help/en_US/reference/data-retention.html
)
Google
Analytics: 38 months
(https://support.google.com/analytics/answer/7667196?hl=en)
We need
the information for this duration to produce accurate analysis of our business
operations.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers
Data Analytics Solution Providers
IT Cloud Solution Providers
You
can learn more about how our Data Analytics Solution Providers provide
analytics services by using your data here:
Adobe
Analytics Data Collection:
https://marketing.adobe.com/resources/help/en_US/reference/c_Privacy_Overview.html
Google
Analytics Data Collection:
https://support.google.com/analytics/answer/6318039?hl=en
PROCESSING
We
collect your Personal Data to answer your queries about your order, inform you
when the product you like is available upon your request, and respond to your
questions and concerns through various communications channels we make
available to you, including if you contact us for questions about your Personal
Data rights. Your requests to our customer service will be analysed so that we
can provide you with valuable service in the future. We may record our phone
conversations with you for quality assurance purposes only when you agree to
the recording.
§ DATA
ENRICHMENT
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or
indirectly from you across digital media or offline, the feedback you provide
to us, your interaction and communication with us through our various platforms
and communication channels.
§ IMPROVE
DATA MODELS
We use data
science and your profile and personal data to create data models that can help
us improve the logic in our analytics activities that give us more insight
about your comments and feedback, your interactions, preference and needs in
our products and services. We will compare the data model we created using your
profile with other similar consumer profiles and categories to further predict
and analyse your preference.
LEGAL
BASIS
Legitimate
Interest
Consent
(for recording our phone conversations)
CATEGORIES
OF PERSONAL DATA
§ Identity information
§ Contact information
Location information
Measurements
Payment, Purchase and Transaction Information
Correspondence
Membership Administration Information (where adidas brand membership applies / if available to adidas)
Image and Recordings (with your consent only)
RETENTION
PERIOD
Statutory
limitation period: 2 years
We
need to keep the information in case of any legal disputes.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Selling Partners (where applicable)
Delivery Service Providers
Payment Risk Solution Providers
Payment Processing Providers
IT Cloud Solution Providers
5.2.k. Infinite Play Programme Resell Participation
PROCESSING
adidas
has partnered with our Selling Partner - Stuffstr Limited (“Stuffstr”) - to
provide consumers the opportunity to sell back eligible adidas products in
return for adidas gift cards through the adidas Infinite Play resell Programme
(“the Programme”).
For
the Programme, we will need to use the following information:
Contact Information – so Stuffstr knows where to pick up your items, send you bags to pack your items, and to issue gift cards to the right person, and you will receive adidas Gift Cards via email or in-app messages;
Payment, Purchase and Transaction Information – as gift cards are issued based on the length of the item purchased, we need to verify when you actually bought the items; and
Membership Administration Information – you get points when you resell your items according to adiClub Terms and Conditions.
Stuffstr
will conclude the contract with you directly, so they can collect the items
from you, sell the products for recycling, and provide you with gift cards in
return. If you need more bags for the items you wish to resell, you will be
redirected to the Stuffstr website to provide additional information.
Profiling:
Stuffstr staff will be manually assessing the status of the items you resell
and create a profile for the items you have resold through the Programme.
Stuffstr uses this information to determine their future assessment for your
items. If you have consistently returned items that are more worn out than
expected (the original return price), Stuffstr may provide a different value
based on your profile.
Labels
Scanning: you have the option to use your device camera to scan the labels of
the adidas products you want to sell back to us. We will use the labels
pictures to recognize information about the product (size, materials, model,
production date) and to identify whether the product is genuine or not.
To
analyse the labels we use the Google Machine Learning Kit
(https://developers.google.com/ml-kit/vision/barcode-scanning). Your label
pictures will not be shared with Google.
We
will ask for your permission before you use your camera to try this feature.
LEGAL
BASIS
Performance
of Contract
CATEGORIES
OF PERSONAL DATA
Identity information
Contact information
Measurements
Payment, Purchase and Transaction Information
Correspondence
Browsing Information AND Mobile Device Information
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
Duration
of contract and statutory limitation period. We need to keep the information in
case of any legal disputes concerning the contract.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Selling Partner (Stuffstr Limited)
Manufacturing Providers
Delivery Service Providers
Payment Risk Solution Providers
Payment Processing Providers
IT Cloud Solution Providers
5.3. Display Targeted Advertisements and Send Individualised Marketing Messages
5.3.a. Personalised Marketing Messages Via Email (Newsletter Sign-Up)
PROCESSING
We send
you marketing messages that we think you would be interested (“personalised”)
to the email address you provide to us or via push-notifications when you have
installed our app. To send you “personalised” messages, we observe your online
(and sometimes, where applicable, offline) behaviour, and analyse your
behaviour using analytics to best estimate what product lines you might be
interested in, and you can benefit from. This requires us to collect various
categories of Personal Data from you. We use different analytics tools to
understand what your behaviour means in terms of your like and dislike of our
various product lines, and to understand the impact (success rates) of the
messages delivered to you.
§ PROFILING (AUDIENCE MANAGEMENT)
We create a
profile about you by consolidating all the information you provided to us
directly or indirectly. This allows us to establish a personalised interaction
with you that is based on our past interaction, and other information we can
use to infer your likes and dislikes. We use audience management technologies
to ensure the right messages and information reach you at the right moment
through the right channel. This includes sending you marketing messages of
deals and products or addressing you across digital media through ads on adidas
brand platforms. The level of personalisation depends on the permission you
have provided to us.
§ MARKETING ANALYTICS
We use your
data for different analytical purposes to better understand: a) how you browse
and use our platforms; b) which products you are interested in; c) which
features of our products and platforms you like; d) the quality of our services
including customer service, marketing and advertising campaigns addressed to
you, and your reaction to these services; e) our product and website design; f)
and whether overall user experience worked for you or not. We use this analysis
to improve the relevance of our marketing communication to you and the quality
of our personalisation experience across our channels and platforms.
§ DATA
ENRICHMENT
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or indirectly from you across
digital media or offline, the feedback you provide to us, your interaction and
communication with us through our various platforms and communication channels.
§ IMPROVE
DATA MODELS
We use data
science and your profile and personal data to create data models that can help
us improve the logic in our analytics activities that give us more insight
about your comments and feedback, your interactions, preference and needs in
our products and services. We will compare the data model we created using your
profile with other similar consumer profiles and categories to further predict
and analyse your preference.
LEGAL
BASIS
Consent
CATEGORIES
OF PERSONAL DATA
Identity
information
Contact
information
Location
information
Measurements (if available to adidas)
Payment, Purchase and Transaction Information (if available to adidas)
Social Media Interaction and Activity (if available to adidas)
Fitness Activity Information (if available to adidas)
Browsing Information
Mobile Device Information
Behavioural and Preference Information (if available to adidas)
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
We
retain it for as long as you do not withdraw your consent sending you emails or
object to us processing your Personal Data for marketing purposes.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Email Marketing Support Providers
IT Cloud Solution Providers
5.3.b. Personalised Marketing Messages Via Email (Via Existing Contract)
PROCESSING
When
you purchase our products or conclude any contracts with us, we consider that
to be an indication of interests to our products, services, promotions, and
various offerings. We send you marketing messages that we think you would be
interested in (“personalised”) to the email address you provide to us or via
push-notifications when you have installed our app. To send you “personalised”
messages, we observe your online (and sometimes, where applicable, offline)
behaviour, and analyse your behaviour using analytics to best estimate what
product lines you might be interested in, and you can benefit from. This
requires us to collect various categories of Personal Data from you. We use
different analytics tools to understand what your behaviour means in terms of
your like and dislike of our various product lines, and to understand the
impact (success rates) of the messages delivered to you.
§ PROFILING (AUDIENCE MANAGEMENT)
We create a
profile about you by consolidating all the information you provided to us
directly or indirectly. This allows us to establish a personalised interaction
with you that is based on our past interaction, and other information we can
use to infer your likes and dislikes. We use audience management technologies
to ensure the right messages and information reach you at the right moment
through the right channel. This includes sending you marketing messages of
deals and products or addressing you across digital media through ads on adidas
brand platforms. The level of personalisation depends on the permission you
have provided to us.
§ MARKETING ANALYTICS
We use your
data for different analytical purposes to better understand: a) how you browse
and use our platforms; b) which products you are interested in; c) which
features of our products and platforms you like; d) the quality of our services
including customer service, marketing and advertising campaigns addressed to
you, and your reaction to these services; e) our product and website design; f)
and whether overall user experience worked for you or not. We use this analysis
to improve the relevance of our marketing communication to you and the quality
of our personalisation experience across our channels and platforms.
§ DATA
ENRICHMENT
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or indirectly from you across
digital media or offline, the feedback you provide to us, your interaction and
communication with us through our various platforms and communication channels.
§ IMPROVE
DATA MODELS
We use data
science and your profile and personal data to create data models that can help
us improve the logic in our analytics activities that give us more insight
about your comments and feedback, your interactions, preference and needs in
our products and services. We will compare the data model we created using your
profile with other similar consumer profiles and categories to further predict
and analyse your preference.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Identity
information
Contact
information
Location
information
Measurements (if available to adidas)
Payment, Purchase and Transaction Information (if available to adidas)
Social Media Interaction and Activity (if available to adidas)
Fitness Activity Information (if available to adidas)
Browsing Information
Mobile Device Information
Behavioural and Preference Information (if available to adidas)
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
We retain
it for as long as you do not withdraw your consent sending you emails or object
to us processing your Personal Data for marketing purposes.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Email Marketing Support Providers
IT Cloud Solution Providers
5.3.c. Targeted Messages On 3rd-Party Advertising Platforms
PROCESSING
We
use third-party advertising platforms, such as Facebook, Google, YouTube,
Instagram, etc. to send you messages that are targeted at you, based on your
behaviour and browsing pattern, at specific times and locations of these
platforms to increase the efficiency of our advertising campaigns. In order to
do this, we share your Personal Data with our Advertising Agency Partners as
well as Social Media Platforms. We use third-party solutions such as Google
Analytics and Facebook Business Manager tools to help us do a better job at
targeting our campaigns and messages for our consumers. Social Media Platforms
will attempt to match your profile in their database to determine the optimal
time and place (the page you are browsing) to show you an advertisement from
adidas. We also need to analyse necessary information to understand the impact
of our campaigns. If you don’t accept that we track you for this purpose, you
will still see adidas advertisements on Social Media Platforms and other
third-party platforms at random. Please also read the privacy notice on the
Social Media Platforms to understand how your Personal Data is used by them for
this purpose.
§ PROFILING (AUDIENCE MANAGEMENT)
We create a
profile about you by consolidating all the information you provided to us
directly or indirectly. This allows us to establish a personalised interaction
with you that is based on our past interaction, and other information we can
use to infer your likes and dislikes. We use audience management technologies
to ensure the right messages and information reach you at the right moment
through the right channel. This includes sending you marketing messages of
deals and products or addressing you across digital media through ads on adidas
brand platforms. The level of personalisation depends on the permission you
have provided to us.
§ MARKETING ANALYTICS
We use your
data for different analytical purposes to better understand: a) how you browse
and use our platforms; b) which products you are interested in; c) which
features of our products and platforms you like; d) the quality of our services
including customer service, marketing and advertising campaigns addressed to
you, and your reaction to these services; e) our product and website design; f)
and whether overall user experience worked for you or not. We use this analysis
to improve the relevance of our marketing communication to you and the quality
of our personalisation experience across our channels and platforms.
§ DATA
ENRICHMENT
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or indirectly from you across
digital media or offline, the feedback you provide to us, your interaction and
communication with us through our various platforms and communication channels.
§ IMPROVE
DATA MODELS
We use data
science and your profile and personal data to create data models that can help
us improve the logic in our analytics activities that give us more insight
about your comments and feedback, your interactions, preference and needs in
our products and services. We will compare the data model we created using your
profile with other similar consumer profiles and categories to further predict
and analyse your preference.
You
can learn more about how our Advertising Partners and Social Media Platforms
help us achieve this purpose by visiting their sites:
Google
Personalised Advertising:
https://support.google.com/adspolicy/answer/143465?hl=en
Google
Advertising Policies: https://support.google.com/adspolicy/answer/6020956
Facebook
Lookalike Audiences: https://www.facebook.com/business/help/164749007013531
Facebook
Custom Audience Terms: https://www.facebook.com/legal/terms/customaudience
LEGAL
BASIS
Consent
CATEGORIES
OF PERSONAL DATA
Identity information
Contact information (if available to adidas)
Location information
Measurements (if available to adidas)
Payment, Purchase and Transaction Information (if available to adidas)
Social Media Interaction and Activity (if available to adidas)
Fitness Activity Information (if available to adidas)
Browsing Information
Mobile Device Information
Behavioural and Preference Information (if available to adidas)
Personal Opinion
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
We
retain it for as long as you do not withdraw your consent.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Advertising Agency Partners
Social Media Platforms
Targeted Marketing Service Providers
IT Cloud Solution Providers
5.3.d. User-Generated Content (UGC) Acquisition From Social Media
PROCESSING
We
invite you to provide your images to us via social media platforms by following
specific instructions such as “#yesadidas”. We will be using the images you
provide for our campaign communications. We will obtain rights to your image
through a licence agreement in the form of our terms and conditions. By
submitting your images via social media platforms to us, you will agree for us
to use your images as described in the licence agreement.
LEGAL
BASIS
Performance
of Contract
CATEGORIES
OF PERSONAL DATA
Identity information: your social media handler
Community information: images, videos, comments, sound recordings and other files provided through the social media platform promoting adidas
Social Media Interaction and Activity
RETENTION
PERIOD
Duration
of licence agreement and statutory limitation period in case of any disputes.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Event Partners (where applicable)
UGC Support Partners
Advertising Agency Partners
Social Media Platforms
IT Cloud Solution Providers (where applicable)
5.3.e. Push Notifications (In-App Communication)
PROCESSING
When
you use the adidas app, we use push notifications in this app to communicate
with you concerning the purposes stated in this Notice. This includes
information that relates to purposes based on the Performance of Contract (such
as your purchase). You can switch off push notifications at any time using
“Settings” in your mobile devices. However, if you switch off push
notifications, we may need to contact you via emails for important messages
relating to your purchase.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Browsing Information AND Mobile Device Information
RETENTION
PERIOD
For
as long as you use the app and not switched Push Notification off.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
5.3.f. Push Notification on Mobile Devices Based on Your Current Location
PROCESSING
We
need to access your real time location information via your mobile devices in
order to send you push notifications about an event or an adidas store closest
to you.
When
you enable location sharing for the adidas app, including when you’re not using
the app, or when the app is closed, you allow the adidas app to continue to
access your mobile device’s location data in the background.
adidas
sets up a “geofence” around a specific location of interest, such as a store or
an event. This geofence is registered with the location service available on
your mobile device, such as Google or Apple. We do not receive information
about your actual location in real time. We only receive information from the
location services about your mobile device entering and leaving our geofences.
Android
Device and Google location service: We checks every 15 minutes to see whether a device is close to one
of our geofences. We store a cache on your device to capture the location from
which the request was made so that we can invalidate the cache stored on your
device when you move away.
Apple
Device and location service: adidas is notified every time a user moves more than about 500m
so we can re-register the regions in order of proximity to users (to get around
the limit of 20 regions). We store your last known location temporarily. The
information is discarded when the app is closed.
LEGAL BASIS
Consent
CATEGORIES
OF PERSONAL DATA
§ Mobile Device Information
WIFI/IP Information
Operating System
Activity Log on Device
Apps installed on device
Device EUI
Device ID
§ Location Information
Real-Time Device Location Information – Device Sensors / Signals
RETENTION
PERIOD
For
as long as you do not switch push notification or location tracking off.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
5.4. Administer adidas Membership Programmes and Organise Events and Activities
5.4.a. adiClub Membership Administration
This
section applies when you create and register a membership account and become an
adiClub member.
adidas
collects and uses your adiClub membership Personal Data for the purposes of:
1. Compliance with Membership Terms and Conditions; and
2. Profiling for Personalised Content, Experience, Business & Marketing Analytics and Targeted Marketing Messages
1. Compliance with Membership Terms and
Conditions
PROCESSING
When
you apply and create a membership account, we collect and use your Personal
Data to administer your account and comply with the adiClub Terms and
Conditions.
This
includes the following:
a. collecting, storing, and processing the Personal Data you provided
in the registration form to create a membership profile and account for you;
b. assigning a membership ID to your profile and account and using the
membership ID along with other Identity Information you provided to identify
you;
c.
storing your membership
account log-in details in our global authentication platform to allow you to
log in to all eligible adidas platforms (adidas website, adidas app, CONFIRMED
app, and adidas Running app) with one set of log-in details;
d. displaying your current membership status, including your profile
information, level, points, and other relevant information in all adidas
domains and apps;
e. sending you membership administration messages via email including
messages about your account status (level up and/or down), management (rewards
unlocked for you and how to retrieve them) and maintenance requests (for
example, password reset);
f.
sending you membership
administration messages via push notification in adidas apps about your account
status (level up and/or down), and management (rewards unlocked for you) and
maintenance requests (for example, password reset) - you can switch off push
notifications at any time using “Settings” in your mobile devices. However, if
you switch off push notifications, we may need to contact you via emails for
important messages relating to your membership;
g. verifying and using your profile and account information for the
purpose of participating in member-exclusive challenges and/or raffles - this
will also include sharing your contact details with partners who support us
with administering the raffles especially in the case where you have won a
prize;
h. calculating your club points to provide you rewards - this will
include sharing your data with partners who support us with administering the
reward, where the reward may be provided via a partner or exclusively by the
partner;
i.
updating your point status
once you have used points to redeem awards;
j.
keeping track of your
redemption activity and history;
k. providing you access to special offers and promotions;
l.
sending you invitations to
exclusive events;
m. allowing you access to limited edition products;
n. providing you adidas running Basic Features (subject to change) as
part of membership offering;
o. providing you access to adidas running Premium Features offered as
a reward of membership in accordance with membership Terms and Conditions;
p. providing you access to adidas running Premium Features via a
subscription purchased from runtastic GmbH;
q. storing your shipping address and payment details to shorten
check-out time online and in the app;
r.
storing your complete order
history so you can access it at any time;
s.
allowing you to track your
order delivery from your account;
t.
accessing your membership
profile and providing you services and support – including updating your
account information following your instructions, providing you with support and
answer your queries about your account, your purchases, technical support for
using our apps, supporting you with your privacy queries - when you contact
adidas through various communication channels using your membership ID and
profile;
u. storing all Personal Data we collect from you directly or
indirectly that has been identified via your membership ID or email with your
membership profile, including details you may have shared at a adidas brand
retail store and outlet and participating adidas franchised stores to enable
for the purposes of calculating points and levels to enable all the points
listed above; and
v. sharing Membership Administration Information with adiClub Partners
and receiving data from adiClub partners for the purpose of Earning Points and
Rewards as specified in the Terms and Conditions – this is strictly based
on your explicit consent at the time where the data is collected by adiClub
Partners; if you wish to stop sharing data with the adiClub Partner or with
adidas, you can withdraw your consent at any time.
w. reviewing your account activity status to delete inactive
(terminated) accounts: your account is considered inactive after four (4) years
where: you have not made any purchases, OR visited and/or used any of the
features of our site and apps, OR opened any of the email communication we have
sent you, OR made any changes to your profile, OR interacted with adidas in any
way for 4 years. Once your account is
deemed inactive, all of your data hosted by adidas (adidas.COM/adidas
app/adidas running app/confirmed app) associated with your membership account
will be deleted.
Also,
for the purposes of:
§ PROVIDING YOU ACCESS TO ADIDAS RUNNING PREMIUM FEATURES VIA A SUBSCRIPTION PURCHASED FROM RUNTASTIC GMBH
The
adidas entities below are responsible for your Personal Data:
adidas
AG
Runtastic
GmbH –
Pluskaufstraße 7, 4061 Pasching, Austria (“adidas Runtastic”)
LEGAL
BASIS
Performance
of Contract (PROCESSING: a – u, w)
Consent
(PROCESSING: v)
CATEGORIES
OF PERSONAL DATA
Membership Administration Information
Identity Information
Contact Information
Browsing Information
Mobile Device Information
Correspondence
Image and Recordings (when available to adidas)
Personal Opinion (when available to adidas)
Measurements (when available to adidas)
Payment, Purchase and Transaction Information (when available to adidas)
Social Media Interaction and Activity (when available to adidas)
Fitness Activity Information (when available to adidas)
Behavioural and Preference Information (when available to adidas)
RETENTION
PERIOD
Active
Members:
Duration of contract. Limited information will be kept separately for 3 years
after contract termination in case of any legal disputes concerning the
contract.
Inactive
Members (PROCESSING: m): 4 years.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers
Data Analytics Solution Providers
adiClub Partners
2. Profiling for Personalised Content,
Experience, Business & Marketing Analytics and Targeted Marketing Messages
PROCESSING
We use your Personal Data to create personalised content for you and make sure we interact with you in a manner that you are more likely to keep and maintain your membership, respond to our targeted marketing messages, and to continue purchase adidas products and use adidas platforms.
This
includes the following:
a. sending you personalised email messages about how to gain club
points or retain your level including promotional messages about adidas
products, services and lifestyle recommendations - you can unsubscribe from this message at
any time by using the “Unsubscribe” function in the message;
b. sending you push notification via adidas apps about how to gain
club points or retain your level including promotional messages about adidas
products, services, and fitness and lifestyle recommendations - you can switch
off push notifications at any time using “Settings” in your mobile devices.
However, you may still receive email messages which you can unsubscribe
directly in the email messages;
c.
tracking and monitoring your online
browsing behaviour (if you have logged in and accepted our use of certain
tracking technologies on the website and in our apps including using Cookies,
Pixels, Tags);
d. storing all Personal Data we collect from you directly or
indirectly that has been identified via your membership ID or email with your
membership profile, including details you may have shared at a adidas brand
retail store and outlet and participating adidas franchised stores to enable
for the purposes of calculating points and levels, and using them to enrich
your membership profile as detailed below; and
e.
analysing and assessing all Personal Data
we collect from you directly or indirectly that has been identified via your
membership ID or email with your membership profile, including details you may
have shared at a adidas brand retail store and outlet and participating adidas
franchised stores. More specifically, this includes using your Personal Data in
the following ways:
§ PROFILING (AUDIENCE MANAGEMENT)
We create a
profile about you by consolidating all the information you provided to us
directly or indirectly. This allows us to establish a personalised interaction
with you that is based on our past interaction, and other information we can
use to infer your likes and dislikes. We use audience management technologies
to ensure the right messages and information reach you at the right moment
through the right channel. This includes sending you marketing messages of
deals and products or addressing you across digital media through ads on adidas
brand platforms. The level of personalisation depends on the permission you
have provided to us.
§ MARKETING ANALYTICS
We use your
data for different analytical purposes to better understand: a) how you browse
and use our platforms; b) which products you are interested in; c) which
features of our products and platforms you like; d) the quality of our services
including customer service, marketing and advertising campaigns addressed to
you, and your reaction to these services; e) our product and website design; f)
and whether overall user experience worked for you or not. We use this analysis
to improve the relevance of our marketing communication to you and the quality
of our personalisation experience across our channels and platforms.
§ DATA
ENRICHMENT
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or indirectly from you across
digital media or offline, the feedback you provide to us, your interaction and
communication with us through our various platforms and communication channels.
§ IMPROVE
DATA MODELS
We use data
science and your profile and personal data to create data models that can help
us improve the logic in our analytics activities that give us more insight
about your comments and feedback, your interactions, preference and needs in
our products and services. We will compare the data model we created using your
profile with other similar consumer profiles and categories to further predict
and analyse your preference.
LEGAL
BASIS
Legitimate
Interest
You
have the right to object to our legitimate interest at any time.
CATEGORIES
OF PERSONAL DATA
Membership Administration Information
Identity
Information
Contact
Information
Browsing
Information
Mobile Device
Information
Correspondence
Image and Recordings (when available to adidas)
Personal Opinion (when available to adidas)
Measurements (when available to adidas)
Payment, Purchase and Transaction Information (when available to adidas)
Social Media Interaction and Activity (when available to adidas)
Fitness Activity Information (when available to adidas)
Behavioural and Preference Information (when available to adidas)
RETENTION
PERIOD
Duration
of membership and for as long as you do not object to our legitimate interest
by deleting your Personal Data
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers
Data Analytics Solution Providers
Email Marketing Support Providers
adiClub Partners
5.4.b. Operation of adidas Running Features
PROCESSING
We process your personal data to be
able to provide you with a seamless user experience when using adidas Running. This
includes any data processing that is necessary for the use of the specific
features you want to use, e.g. the comparison of activity data with those of
other users, if you participate in a leaderboard ranking or a challenge.
LEGAL BASIS
Performance of Contract
CATEGORIES OF PERSONAL DATA
Membership Administration
Information
Identity Information
Contact Information
Browsing Information
Mobile Device Information
Correspondence
Image and Recording (if available to
adidas)
Personal Opinion (if available to
adidas)
Measurements (if available to
adidas)
Payment, Purchase and Transaction
Information (if available to adidas)
Social Media Interaction and Activity
(if available to adidas)
Fitness Activity Information (if
available to adidas)
Behavioural and Preference Information
(if available to adidas)
RETENTION PERIOD
Duration of contract and statutory limitation
period. We need to keep the information in case of any legal disputes
concerning the contract.
CATEGORIES OF RECIPIENTS
adidas AG Subsidiaries and
Affiliates
Data Analytics Solution Providers
IT Cloud Solution Providers
CRM Solution Providers
5.4.c. Sweepstakes and Competitions Participation
PROCESSING
We use your information to verify your eligibility to enter the sweepstake and competition, and to contact you using the contact details you share with us. In case you are the winner of the competition or the sweepstake, we will use your information to send you the prize, and to take care of other administrative and legal requirements as necessary.
LEGAL
BASIS
Performance
of Contract
CATEGORIES
OF PERSONAL DATA
Identity Information
Contact Information
Behaviour and Preference Information
Payment, Purchase and Transaction Information
Fitness Activity Information
Measurements
RETENTION
PERIOD
Duration
of the Competition + two months
CATEGORIES
OF RECIPIENTS
adidas Data Controllers
adidas affiliates administering the Competition
Agencies providing support to the Competition
Delivery Service Providers
5.4.d. Private Event Registration
PROCESSING
When
you sign up for an event which we organise that have limited spots, we use the
Personal Data you provide to reserve a spot for you. Your Personal Data will be
used according to the Terms and Conditions associated with the event. Please
read the specific privacy notice we may publish at the time of the registration
if available.
LEGAL
BASIS
Performance
of Contract
CATEGORIES
OF PERSONAL DATA
Identity
information
Contact
information
Location
information
Fitness Activity Information: any information we may collect from you on the day of the event.
Behavioural and Preference Information (if collected for the specific event)
Image and Recordings (if collected for the specific event)
Personal Opinion (if collected for the specific event)
Social Media Interaction and Activity (if collected for the specific event)
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
Duration
of the event and statutory limitation period in case of any disputes.
CATEGORIES
OF RECIPIENTS
adidas Controller organizing the event.
adidas AG Subsidiaries and Affiliates
Event Partners (where applicable)
IT Cloud Solution Providers (where applicable)
5.4.e. Open Event Registration
PROCESSING
We often
also organize events that are open to everyone. We use the Personal Data you
provide to keep you inform of the events you are interested in. Please read the
specific privacy notice we may publish at the time of the registration if
available.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Identity
information
Contact
information
Location
information
Fitness Activity Information: any information we may collect from you on the day of the event.
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
For
the duration of the event + 36 months if the data from a particular event is
used for BUSINESS OPERATIONAL ANALYTICS purpose.
CATEGORIES
OF RECIPIENTS
adidas Controller organizing the event.
adidas AG Subsidiaries and Affiliates
Event Partners (where applicable)
IT Cloud Solution Providers (where applicable)
5.5. Improve and Develop adidas Brand Products and Services
5.5.a. Product Research and Development
PROCESSING
We conduct
analysis to research improve our products and services. This includes asking
you questions in surveys, asking you for feedback, asking you to test our
products and provide us with a review, asking other service providers to
conduct market and product research for us, try new technologies in our product
that might collect Personal Data to stay ahead of the competition. We retain
this information based on our “legitimate interest”, so by participating in any
product review or survey, you agree that this is our legitimate interest. Where
it is possible for the specific project or if you object to this legitimate
interest, we will remove any identity, contact, or mobile device information,
so the information cannot be used to identify you, and will no longer be your
Personal Data, and is considered “anonymised”.
§ DATA
ENRICHMENT
We create a
single, unified consumer profile of you by matching all personal data which you
can be identified. This includes personal data we collected directly or indirectly from you across
digital media or offline, the feedback you provide to us, your interaction and
communication with us through our various platforms and communication channels.
LEGAL
BASIS
Legitimate
Interest
CATEGORIES
OF PERSONAL DATA
Measurements (only if required by the project)
Identity information (only if required by the project)
Contact information (only if required by the project)
Location information (only if required by the project)
Payment, Purchase and Transaction Information (only if required by the project)
Social Media Interaction and Activity (only if required by the project)
Fitness Activity Information (only if required by the project)
Browsing Information (only if required by the project)
Mobile Device Information (only if required by the project)
Correspondence (only if required by the project)
Behavioural and Preference Information (only if required by the project)
Membership Administration Information (where adidas brand membership applies / if available to adidas)
RETENTION
PERIOD
The
duration of the project and statutory retention period stated to protect our IP
rights.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Prospective Buyers and Investors
Business Consulting Service Providers
Data Analytics Solution Providers
Manufacturing Providers
IT Cloud Solution Providers
5.6. Comply with Legal Obligations
5.6.a. Legal Obligation - Cooperation with Law Enforcement And Regulatory Authorities (Including Courts)
PROCESSING
When
we are legally required to provide your Personal Data for national and public
security reasons, crime prevention, investigation and prosecution, anti-money
laundering, judicial proceedings, protection of other individuals’ rights and
freedoms, and enforcement of civil claims, we will provide information as
requested by the authorities or parties once we are satisfied that the request
is mandated by law. We may not be able to notify you if it is against the law
to do so.
LEGAL
BASIS
Legal
Obligation
CATEGORIES
OF PERSONAL DATA
All
Categories of Personal Data as requested by the enforcement authority.
RETENTION
PERIOD
For
as long as required by law.
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
Local and national government authorities, including tax authorities
Local and national law enforcement agencies
Local and national judiciary
5.6.b. Evidence – Contract Dispute and/or Legal Compliance
PROCESSING
We
need to keep evidence in case of any contractual dispute, or to defend
ourselves in case of any investigatory audits or privacy compliance disputes
and complaints, including how we have handled your individual rights.
LEGAL
BASIS
Legal
Obligation
CATEGORIES
OF PERSONAL DATA
All
Categories of Personal Data as required to be used as evidence
RETENTION
PERIOD
Statutory
Limitation period depending on the contractual period and/or the legal
requirement
CATEGORIES
OF RECIPIENTS
adidas AG Subsidiaries and Affiliates
6. Recipients of your Personal Data
You
can find a list of Data Recipients who processes your Personal Data under
Responsible Entities’ instructions below. The list is subject to change as
necessary.
COMPANY
- SERVICE
adidas International Marketing B.V. | the Netherlands - Webshop operations & Marketing Services
Demandware Inc.| USA - Website Hosting
Adyen | the Netherlands - Payment Processes
Klarna | Sweden -
Payment Processes
InfoSys
Technologies Ltd. | India, EPAM | Belarus - Website Development
Adobe Analytics |
Ireland, Google Analytics | USA - Web Analytics
Sprinklr | USA,
Olapic Inc. | USA - Social Media Analytics
Flurry | USA,
Apps Flyer | Israel - Mobile App Analytics
Qualtrics LLC |
USA – Survey, Net Promoter Score
act.3 | Germany,
cip Trademarketing GmbH | Germany - Event Management
Neolane Ltd. |
France - Marketing
Batterii LLC |
USA - Consumer Insights
Olapic, Inc. | USA - UGC Support Partners
adidas affiliates | globally - Consumer Relationship Management
DHL | Germany - Product Delivery
Forter Inc. | UK, USA, Israel, Singapore – Payment Risk Solution Provider – Fraud Prevention
Feedzai | Germany - Fraud Prevention
PayPal | USA - Payment Service
Apple Pay, Google Pay | USA - Mobile Payment
Facebook (WhatsApp, Instagram) | USA - Social Media Interaction
Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 | Ireland - Social Media Interaction
Twitter | USA - Social Media Interaction
Google | USA - Social Media Interaction
Runtastic GmbH | Austria - Health and Fitness Community
Google Analytics | USA - Analytics
Adobe Analytics | USA - Analytics
Anatwine Limited | UK - Consumer Experience
AWIN AG | Germany – Advertising Partner
MediaCom | UK - Advertising Partner
Salesforce - CRM Software | Data Analytics
Wunderman - Email Marketing Services
Stuffstr Limited | UK - Selling Partner
Webhelp | France - – Customer Service Provider
Fit Analytics GmbH | Germany – Size Reccomnedation Provider
Bazaarvoice, Inc | USA – Ratings analytics Provider
mParticle Inc | USA – Mobile App analytics
Amplitude Inc | USA – Mobile App analytics
Appsflyer Ltd | Israel – Mobile App analytics
Visenze Pte. Ltd | Singapore - Visual Search Provider
Vyking Limited | UK - Augmented Reality Services Provider
Akamai
Technologies GmbH | US – website traffic management
Tealium | US -
Tag manager
Decibel Insight
Ltd | UK – Non-Marketing Site/App Business AnalyticsCertona Corporation | US -
Ab testing & personalization
Bing (Microsoft Corporation) | US – Social Media Interaction
Pinterest Inc. | US – Social Media Interaction
Snap Inc. | US – Social Media Interaction
Instana Inc. | US – Site Diagnostics and Analytics
nShift | UK - Multicarrier Delivery
Management Platform
In case you are using adidas Running app please also consult https://www.runtastic.com/pdfs/terms/recipients%5Fof%5Fpersonal%5Fdata.pdf for more information on the potential recipients of app related data , the data categories affected and the purpose of the respective data sharing.
Where
your personal data may be used by non-adidas Data Controllers via adidas
platforms, applications or elsewhere for their own purposes, please consult the
privacy notice of the non-adidas Data Controller for more information about how
they handle your personal data.
7. What does adidas do when we transfer your Personal Data outside of the EU/EEA?
Depending
on the Personal Data processing activity, your Personal Data is shared with
different “Categories of Recipients”. Where the recipient is located outside
the EU/EEA, we have implemented necessary measures such as singing the EU
Standard Contractual Clauses approved by the EU Commission and appropriate
security safeguards.
8. How do we secure your Personal Data?
We
implement appropriate technical and organisational measures to address the
risks corresponding to our use of your Personal Data, including loss,
alteration, or unauthorised access to your Personal Data, and empowering you to
exercise your rights. We require our service providers to do the same through
contractual agreements. However, you should be aware that any transmission of
your Personal Data through the internet is at your own risk. We can only
protect your Personal Data when we have it.
adidas CUSTOMER SERVICE - (https://adidas.com/help)
If you
have any general questions or require immediate assistance and support
concerning your rights or how we use your Personal Data, please contact our
Customer Service team. You can find their contact information and channels by
clicking on this link https://adidas.com/help.
LOCAL
AUTHORITIES
If
you have any questions about your rights, please consult your local
authorities’ websites and offices.
DataProtection@adidas.com
Global
Legal (Privacy) | Data Protection Officer
adidas AG
Adi-Dassler-Straße 1
91074 Herzogenaurach
Germany